Client improves Operational Efficiency and maximizes Employee Productivity through strategic Salesforce integrations

 

About the Client

The client is a leading IT Services company in the US that offers Digital Transformation Services by leveraging Microsoft solutions.

 

Solution

  • Integrated Salesforce Marketing Cloud with Zoho People and Zoho Projects
  • Implemented process automation to monitor employee performance
  • Created Activities in the Automation studio
  • Designed email templates for email automation

Benefits

  • 35% increase in employee productivity rate
  • Deeper insights on employee performance
  • Improved attendance management and activity analysis
  • Efficient project management and better transparency

Salesforce: Marketing cloud

Technologies: IT services, Marketing cloud, Marketing cloud integration, Digital Transformation Services, Process automation, automation studio, Email automation