Top 10 Spring ‘21 release features that can enhance your Salesforce experience

Salesforce has packed great features into their Spring ’21 release. So, let’s go through the top 10 Spring ’21 features that will enhance your workflow and add great value to your Salesforce products.

Get detailed information on your lightning page performance.

The Spring ’21 release helps you gather detailed information on your page behavior predictions and page load time at a glance. The Lightning page analysis tool is updated in the Lightning App Builder to provide you specific and highly accurate performance predictions of your Lightning Pages.

Where to find it?

This Salesforce Spring ’21 feature is available on Lightning Experience in Professional, Enterprise, Group, Essentials, Performance, Developer, and Unlimited editions.

Manual Record Sharing

The manual record sharing feature was introduced with Lightning Experience. This update now allows you to share and manage your records in a new streamlined interface. Before this, users needed to switch back to Salesforce Classic for manually sharing records.

Where to find it?

This Salesforce Spring ’21 feature is available on Lightning Experience in Professional, Enterprise, Performance, Developer, and Unlimited editions.

Contract Larger Orders in Less Time

This latest release has increased the work capacity of Salesforce CPQ. Now Salesforce CPQ can create a contract with twice as many line items as it could previously. The number of line items depends on your org’s configuration.

Where to find it?

This Salesforce Spring ’21 feature is available on Lightning Experience and Salesforce Classic in Salesforce CPQ.

Retirement of Original Territory Management feature

Salesforce is retiring the original territory management feature; it is scheduled to retire in Summer ’21. Please note that you will not be able to access the original territory management feature and its underlying data after its retirement.

Where to find it?

This change is applied to Salesforce Classic in Developer and Performance editions and Unlimited and Enterprise editions with the Sales Cloud.

See More Pricing Details

This Salesforce Spring ’21 feature enables service managers to adjust discounts and prices effectively with subtotal, discount, list price, and total price that is shown on the product consumed details.

Where to find it?

This Salesforce Spring ’21 feature is available on Lightning Experience and Salesforce Classic, and mobile apps in Enterprise, Performance, Developer, and Unlimited editions.

Less Data Einstein Opportunity Scoring

Salesforce Einstein now takes advantage of the global scoring model that utilizes the anonymous aggregated data that allows you to score opportunities when you are low on data. Einstein can also switch back to a different scoring model when you have sufficient data.

Where to find it?

This Salesforce Spring ’21 feature is available on Lightning Experience and Salesforce Classic in Enterprise, Performance, and Unlimited editions.

Construct-Bots with Dialog Cloning

With the help of dialog steps and dialog cloning, admins can set up bots now faster than ever! You can create similar dialogs for new audiences by simply cloning dialog steps and dialogs.

Where to find it?

This Salesforce Spring ’21 feature is available on Lightning Experience and Salesforce Classic in Enterprise, Performance, Developer, and Unlimited editions.

Improved Article Answers

Users can adjust the Article Answers to fit their organization’s voice, knowledge, and fields categories. Article Answers now replies with the recommended answers from the knowledge articles. The prebuilt feedback capture collects feedback on articles from your customers in real-time along with the event logs.

Where to find it?

This Salesforce Spring ’21 feature is available on Lightning Experience and Salesforce Classic in Enterprise, Performance, Developer, and Unlimited editions. But, the setup for Einstein Bots is available only in the Lightning Experience.

Access the Pardot Setup Assistant from App

With this new release, all standard Pardot configuration tasks are available in the Marketing Setup app. Improvements to the existing Pardot setup assistant and the Salesforce marketing tools setup are planned for the upcoming releases.

Where to find it?

This Salesforce Spring ’21 feature is available on all Pardot editions.

Enhanced Mobile Experience with SLDS Touch Styles

Experience Cloud users will have an enhanced viewing experience on mobile browsers with access to a mobile publisher app updated with an improved user interface for touchscreen CSS Styling titled Salesforce Lightning Design System (SLDS). Some improvements include larger fonts and button responsiveness.

Where to find it?

This Salesforce Spring ’21 feature is available for the Experience Builder sites accessed through mobile publisher app and mobile browsers in Enterprise, Performance, Developer, and Unlimited editions.

That is all for our top 10 handpicked Spring ’21 release features that boost productivity and enhance your Salesforce products. Stay tuned for more Salesforce updates on the Spring ’21 release.

To learn more about leveraging the latest Salesforce Spring ’21 features, talk to our team now!

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