Salesforce Einstein Archives

January 25, 2019January 28, 2019

Take Customer Experience a notch up with Salesforce Einstein AI

Salesforce Einstein AI is the next-gen Artificial Intelligence platform available within your Salesforce CRM data. It analyses your existing data, gives you smart predictions, actionable customer insights, and recommendations. Salesforce Einstein delivers scores like lead score and how likely the lead will close. You can take advantage of estimates to anticipate the estimated amount a donor will donate. Continue reading “Take Customer Experience a notch up with Salesforce Einstein AI”

November 20, 2018February 6, 2019

Salesforce Einstein Voice – Stop typing and start Selling!

Imagine each of your Sales reps had a personal assistant who could handle monotonous and boring tasks while your Sales reps stay focused on their primary task – Selling. Einstein Voice is exclusively designed to do just that! Continue reading “Salesforce Einstein Voice – Stop typing and start Selling!”

August 28, 2018February 5, 2019

Here’s what makes Field Service Lightning the fastest growing product of Salesforce

In the era of Digital Transformation, Customer Experience (CX) is the new battleground, and delivering superior CX has never been more important. Continue reading “Here’s what makes Field Service Lightning the fastest growing product of Salesforce”

August 7, 2018August 20, 2018

Salesforce Editions Comparison: Choosing the right Edition for your Business

Salesforce offers multiple CRM editions like the Essentials, Professional, Enterprise and Unlimited Continue reading “Salesforce Editions Comparison: Choosing the right Edition for your Business”

July 30, 2018October 25, 2018

Redefining the future of Marketing – Salesforce Marketing Cloud Integration with Google Analytics 360

Know your customers better and make smarter, insight-based marketing decisions through Salesforce’s Continue reading “Redefining the future of Marketing – Salesforce Marketing Cloud Integration with Google Analytics 360”

July 5, 2018November 23, 2018

Transform businesses with the power of Artificial Intelligence leveraged through Salesforce Einstein

Artificial Intelligence is powering next-generation customer experiences with smart predictions, intelligent recommendations, timely automation and much more. Gartner predicts that by 2020, a staggering 85% of customer interactions will be without a human. Continue reading “Transform businesses with the power of Artificial Intelligence leveraged through Salesforce Einstein”

April 28, 2018October 25, 2018

Salesforce Einstein and Marketing

As a marketing person, I’ve been fascinated by the developments happening in the Artificial Intelligence domain and how AI is going to impact marketing. While I am still grappling with the live chats Continue reading “Salesforce Einstein and Marketing”

April 27, 2018September 11, 2018

Spring 18 Release Notes – New Salesforce Features

Well, all the buzz is now around the new Salesforce features that are disclosed by Salesforce in the annual Dreamforce 2017. Continue reading “Spring 18 Release Notes – New Salesforce Features”

April 23, 2018December 20, 2018

New Salesforce solutions from Dreamforce 2017 – Our Top Picks

Around 170,000 Salesforce lovers from all over the world gathered at the annual conference Continue reading “New Salesforce solutions from Dreamforce 2017 – Our Top Picks”

April 22, 2018January 22, 2019

Winter’ 18 Essential Features – Salesforce Release Notes

The Winter ’18 Salesforce Release Notes are here (Checkout SaIesforce Spring’18 Release notes here). I know you are all anticipating what Salesforce has in store for you this time around. Continue reading “Winter’ 18 Essential Features – Salesforce Release Notes”

April 18, 2018December 20, 2018

Salesforce Spring Release 2017– Preview:

The Salesforce Spring Release 2017 is quickly approaching and soon you’ll be able to take advantage of exciting new features and functionality! Continue reading “Salesforce Spring Release 2017– Preview:”