Take Customer Experience a notch up with Salesforce Einstein AI

Salesforce Einstein AI

Salesforce Einstein AI is the next-gen Artificial Intelligence platform available within your Salesforce CRM data. It analyses your existing data, gives you smart predictions, actionable customer insights, and recommendations. Salesforce Einstein delivers scores like lead score and how likely the lead will close. You can take advantage of estimates to anticipate the estimated amount a donor will donate. Continue reading “Take Customer Experience a notch up with Salesforce Einstein AI”

Transform businesses with the power of Artificial Intelligence leveraged through Salesforce Einstein

salesforce einstein blog

Artificial Intelligence is powering next-generation customer experiences with smart predictions, intelligent recommendations, timely automation and much more. Gartner predicts that by 2020, a staggering 85% of customer interactions will be without a human. Continue reading “Transform businesses with the power of Artificial Intelligence leveraged through Salesforce Einstein”