4 New Salesforce Einstein Features – What it means for Service Cloud users

Salesforce Einstein Features

Salesforce Einstein Key Features – Salesforce’s recent announcement of Einstein Artificial Intelligence capabilities have quickly made headlines and for all the right reasons. With the role of customer service agents constantly evolving with changing customer expectations, the newly introduced Salesforce Einstein features aim to create superior customer experiences Continue reading “4 New Salesforce Einstein Features – What it means for Service Cloud users”