What Salesforce Tableau Integration Means for Customers?

Salesforce Tableau Integration

Salesforce Tableau Integration – Salesforce is known for its acquisitions, always with a strategy to deliver comprehensive CRM features and world-class experiences to its stakeholders. However, its recent purchase of Tableau for an enterprise value of a whopping $15.7 Billion has been an unusual one. Tableau is the biggest acquisition by Salesforce ever, the last one being Mulesoft in 2016 for a cash-and-stock value of $6.5 Billion. Continue reading “What Salesforce Tableau Integration Means for Customers?”

Key Takeaways from the Salesforce State of the Connected Customer Report 2019

Salesforce State of the Connected Customer Report

Salesforce State of the Connected Customer Report 2019 – Customer expectations has hit an all-time high! With over 25 years since the popularization of the Internet and 12 years after the introduction of iPhone, customer expectations keep soaring. And leading global brands are competing to deliver superior customer experiences to win the digital game. Continue reading “Key Takeaways from the Salesforce State of the Connected Customer Report 2019”

Demystifying Salesforce Blockchain

Salesforce Blockchain

Salesforce is always a company that is looking ahead to the next big in technology, whether it is mobile, social, IoT or Artificial Intelligence. The world’s leading CRM Company recently took its wraps off Salesforce Blockchain, its new low-code platform enabling organizations to share verified and distributed data sets across a trusted network of partners and third parties. Continue reading “Demystifying Salesforce Blockchain”

4 New Salesforce Einstein Features – What it means for Service Cloud users

Salesforce Einstein Features

Salesforce Einstein Key Features – Salesforce’s recent announcement of Einstein Artificial Intelligence capabilities have quickly made headlines and for all the right reasons. With the role of customer service agents constantly evolving with changing customer expectations, the newly introduced Salesforce Einstein features aim to create superior customer experiences Continue reading “4 New Salesforce Einstein Features – What it means for Service Cloud users”

Top 10 Salesforce Spring ’19 Release Features

Salesforce Spring ’19 Release Features

The Salesforce Spring ’19 Release is here, and you’ll now be able to explore the exciting new features and upgrades of the newest release. Here is a quick overview of Salesforce Spring ‘19 release date, our most loved features in the Salesforce Spring ’19 Release, like the advanced Lightning Experience features, Deals Cadences, Flow Builder, Lightning Web components and much more. Continue reading “Top 10 Salesforce Spring ’19 Release Features”