Salesforce Customer 360 – A Single Integrated Platform for Sales, Service, Marketing, Commerce, IT and Beyond

Salesforce Customer 360 Truth

Salesforce Customer 360 – In this highly competitive digital marketplace where customer expectations have increased rapidly, understanding customer behaviors have never been so important. Today’s tech-savvy customers are accustomed to top-notch service quality from world-class brands and they expect the same from you. Continue reading “Salesforce Customer 360 – A Single Integrated Platform for Sales, Service, Marketing, Commerce, IT and Beyond”

Key Takeaways from the Salesforce State of the Connected Customer Report 2019

Salesforce State of the Connected Customer Report

Salesforce State of the Connected Customer Report 2019 – Customer expectations has hit an all-time high! With over 25 years since the popularization of the Internet and 12 years after the introduction of iPhone, customer expectations keep soaring. And leading global brands are competing to deliver superior customer experiences to win the digital game. Continue reading “Key Takeaways from the Salesforce State of the Connected Customer Report 2019”