Salesforce wants to help customers make sense of all of the data coming from the growing number of connected devices often referred to as the Internet of Things. IoT Cloud connects billions of events from devices, sensors, applications and more from the Internet of Things to Salesforce, enabling companies to unlock insights from the connected world.
The IoT Cloud will allow businesses to create real-time proactive actions for sales, service, marketing or any other business process, delivering a new kind of customer success.
“Salesforce is turning the Internet of Things into the Internet of Customers,” said Marc Benioff, Chairman and Chief Executive Officer, Salesforce. The new cloud is built on the all-new Thunder platform. Salesforce has a bushel of platforms now including Thunder, Lighting, Salesforce 1, and Wave among others.
Salesforce App Cloud is the unified platform for delivering connected apps fast. Thunder is part of the Salesforce App Cloud. Thunder, built on a massively scalable, modern architecture, can “listen” to the connected world, ingesting billions of events a day, from any source.
Benefits of IoT Cloud:
- Connect data from every device, sensor, website, and interaction with Salesforce to get a more complete view of your customers.
- Intuitive tools allow business users to pick out significant events from a torrent of data and trigger actions in real-time.
- Use data and insights to take smarter, more personalized actions in Salesforce that improve the customer experience.