Travel industry is entering a new frontier where travelers are demanding connected travel experiences. There is a growing need for travel and hospitality companies to diversify their offerings and portfolio. With Salesforce we enable forward thinking brands to build digital capabilities that are inline with customer expectations and own the trip experience.
Salesforce has the digital capabilities to help travel brands continuously adapt to change. From creating immersive guest experiences that generate loyalty to meet a surge in post-pandemic travel demand, Salesforce enables organizations to outpace competitors.
The expectations of travellers have taken off…
Switch brands if personalized communication isn’t available
Expect easy to use mobile experiences
Expect agents to have the resources necessary to resolve issues
Together with Salesforce, we can
- Build Salesforce native applications to ensure a frictionless journey for your customers.
- Create in-trip personalized offers through advanced audience segmentation.
- Integrate Salesforce with external products and channels to delight travelers.