Read this before you choose your Salesforce Consultant

DemandBlue Salesforce Consultant

So, you’ve decided on Salesforce, the world’s #1 CRM as your preferred Cloud computing platform, which is a great choice! Salesforce is one of most comprehensive CRM solutions that has transformed Cloud experiences for a broad range of Global brands across industries. However, choosing the right Salesforce partner could be quite a daunting task, given the influx of Salesforce projects, Salesforce consultants and the niche expertise required to handle the Salesforce development services. A good Salesforce consultant must be competent on the CRM platform and should be able to provide an appropriate solution to the business problems quickly. A Salesforce consulting partner must be aware of all advanced features of the CRM and how they can be used to make Salesforce implementation worth for your organization.

They must be aware of the data and information flow within Salesforce and the functionalities offered by the platform and how it is distributed. Also, the Salesforce Consultant must know how the various available features can leverage the organization.

This blog is a deep dive into the various factors businesses should consider before choosing a Salesforce consultant and the rising trend of On Demand services for Salesforce, a unique Salesforce engagement model which promises total flexibility and scalability of projects while allowing you to pay only for what you use.

Here are top qualities to look for in a Salesforce consultant –

Top 8 Characteristics of a good Salesforce Consultant

1. Ability to Understand the Organizational Needs – A good Salesforce consultant will work with you to discover the objectives, outline the project scope, reach timeline and cost, and configure Salesforce Cloud products based on your organizational needs.

2. Empowered – Your Salesforce consultant should be as passionate about your success as you are. A good Salesforce consultant helps you understand your AS-IS business process and define the TO-BE business process so that you can strategically leverage Salesforce to have the maximum return on investment

3. Deliver customer success – The Salesforce consultant takes advantage of the available unique customer engagement models, economics, and has the potential to deliver unparalleled customer success. The Application leaders of 2023 must have the credibility and the team to enable an agile digital platform to adapt to new models that emerge over time, according to Gartner. For instance, in the world of Everything-as-a-Service, the On Demand service model for Salesforce implementation offers a unique value where businesses can take full advantage of Salesforce expertise, but without a costly contract or complex statement of work.

“The application leader of 2023 must have the credibility and the team to exploit digital opportunities for business benefit, and enable an agile digital platform to adapt to new models that emerge over time” – Gartner

4. Implements Best Practices – Implements the best practices using Salesforce cloud solutions – integrating with third-party systems, establishing data mapping, customizing existing applications to make them more flexible and scalable, reviewing & enhancing existing CRM processes and extending support by all means

5. Leverages AppExchange to maximize results – The Salesforce Partners identify and recommend apps from Salesforce AppExchange that is prebuilt to integrate with and expand upon the functionality of out-of-the-box tools. (Through the subscriber support services, Salesforce AppExchange Partners can log in to the subscriber’s organization and directly view their subscription and data to help troubleshoot the problems.)

6. Technical Expertise – Has the experience and the expertise on various cloud services offered by Salesforce that includes Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Finance Service Cloud, Commerce Cloud, Salesforce Platform, Analytics, and Community Cloud.

7. Offers Support – Will be able to handle the critical paths of the project, reduce risks, provide remote and mobile support to the project, setup intuitive dashboard to dynamically discover & explore any information to spot trends and visualize KPIs.

8. Offers Flexible and Scalable Solutions – Gartner report indicates that the Traditional IT operating models are not designed to support the pace of change and need to continually evolve. Salesforce consultants are stuck in a standard operating model, which limits the capabilities and growth of the stakeholders. Customers need to take advantage of select few companies who have risen above the norms to offer flexible and scalable engagement models like On Demand Services for Salesforce.

“Traditional IT operating models are not designed to support the pace of change and need to continually evolve” – Gartner

The Solution – On Demand Services for Salesforce that offers more than a cost-effective Salesforce engagement model.  While it reduces your Total Cost of Ownership (TCO) by allowing you to pay only for what you use (Whether it is 40 hours effort spread over a week or two or a 100 hours effort spread over a period of a month or two, the customer is billed only for what is consumed) it allows you to scale up or scale down services to meet your fluctuating business needs. Research indicates that On Demand deployments are 50 to 90% faster than On-Premise deployments and DemandBlue’s instant Onboarding allows for quick deployment and delivery of projects. This enables you to benefit from instant update of new versions, which means the entire customer base is always on the latest version and you can take immediate advantage of the new features available with each release.

To learn more about On Demand services for Salesforce, give us a shout!

DemandBlue is a pioneer in delivering On Demand services for Salesforce and is ranked among Top 25 Salesforce development companies by DesignRush, a leading B2B Agency Directory.

Recent Post

Salesforce Tableau Integration

What Salesforce Tableau Integration Means for Customers?

Salesforce Tableau Integration - Salesforce is known for its acquisitions, always with a strategy to deliver comprehensive CRM features and world-class experiences to its stakeholders. However, its recent purchase of

Salesforce Einstein Chatbot

Salesforce Einstein Chatbots – (Almost) Everything You Need to Know!

Salesforce Einstein Chatbots - With the rise of the internet and online chat, the way people prefer to communicate with businesses has changed. The new consumer mandate is speed -

Salesforce gamification

Salesforce Gamification – Read this before you implement it!

Salesforce Gamification - If you are reading this blog, it’s most likely that you’ve heard about gamification and how it spreads like a wildfire among thought leaders and developers, how

Salesforce State of the Connected Customer Report

Key Takeaways from the Salesforce State of the Connected Customer Report 2019

Salesforce State of the Connected Customer Report 2019 - Customer expectations has hit an all-time high! With over 25 years since the popularization of the Internet and 12 years after

Salesforce Blockchain

Demystifying Salesforce Blockchain

Salesforce is always a company that is looking ahead to the next big in technology, whether it is mobile, social, IoT or Artificial Intelligence. The world’s leading CRM Company recently

Salesforce Marketing Cloud Benefits

3 Key Marketing Challenges and how you can overcome them with Salesforce Marketing Cloud Benefits

Salesforce Marketing Cloud Benefits - In the digital age, customers are invariably inundated with marketing messages everywhere. Digital Marketing experts estimate that most Americans are exposed to about 4,000 to

Salesforce DX Benefits

Build Collaboratively, Deliver Continuously and Innovate Faster with Salesforce DX Benefits

Salesforce DX Benefits - Salesforce Developer Experience (DX) is a brand new way to develop and manage apps on the Lightning Platform across the entire life cycle. It combines the

Salesforce Distributed Marketing

Salesforce Distributed Marketing – Enabling the last mile connect!

Salesforce Distributed Marketing - When you utter the name of a brand and people are able to instantly recognize, it’s not just because they know the specific name or they

Salesforce Summer '19 Release features

Top 10 Features in Salesforce Summer ’19 Release

Salesforce releases over a whopping 150 new features three times a year during its seasonal releases: Spring, Summer, and Winter. And one of the most awaited Salesforce Summer ’19 Release

Salesforce Development Partner

Top Considerations in Choosing the Right Salesforce Development Partner

Salesforce is the world’s leading and one of the most powerful CRM platforms that can redefine your digital journey, foster stronger brand loyalty and engagement, enhance Customer Experiences (CX) and

Leave a Reply

Your email address will not be published. Required fields are marked *