Read this before you choose your Salesforce Consultant

DemandBlue Salesforce Consultant

So, you’ve decided on Salesforce, the world’s #1 CRM as your preferred Cloud computing platform, which is a great choice! Salesforce is one of most comprehensive CRM solutions that has transformed Cloud experiences for a broad range of Global brands across industries. However, choosing the right Salesforce partner could be quite a daunting task, given the influx of Salesforce projects, Salesforce consultants and the niche expertise required to handle the Salesforce development services. A good Salesforce consultant must be competent on the CRM platform and should be able to provide an appropriate solution to the business problems quickly. A Salesforce consulting partner must be aware of all advanced features of the CRM and how they can be used to make Salesforce implementation worth for your organization.

They must be aware of the data and information flow within Salesforce and the functionalities offered by the platform and how it is distributed. Also, the Salesforce Consultant must know how the various available features can leverage the organization.

This blog is a deep dive into the various factors businesses should consider before choosing a Salesforce consultant and the rising trend of On Demand services for Salesforce, a unique Salesforce engagement model which promises total flexibility and scalability of projects while allowing you to pay only for what you use.

Here are top qualities to look for in a Salesforce consultant –

Top 8 Characteristics of a good Salesforce Consultant

1. Ability to Understand the Organizational Needs – A good Salesforce consultant will work with you to discover the objectives, outline the project scope, reach timeline and cost, and configure Salesforce Cloud products based on your organizational needs.

2. Empowered – Your Salesforce consultant should be as passionate about your success as you are. A good Salesforce consultant helps you understand your AS-IS business process and define the TO-BE business process so that you can strategically leverage Salesforce to have the maximum return on investment

3. Deliver customer success – The Salesforce consultant takes advantage of the available unique customer engagement models, economics, and has the potential to deliver unparalleled customer success. The Application leaders of 2023 must have the credibility and the team to enable an agile digital platform to adapt to new models that emerge over time, according to Gartner. For instance, in the world of Everything-as-a-Service, the On Demand service model for Salesforce implementation offers a unique value where businesses can take full advantage of Salesforce expertise, but without a costly contract or complex statement of work.

“The application leader of 2023 must have the credibility and the team to exploit digital opportunities for business benefit, and enable an agile digital platform to adapt to new models that emerge over time” – Gartner

4. Implements Best Practices – Implements the best practices using Salesforce cloud solutions – integrating with third-party systems, establishing data mapping, customizing existing applications to make them more flexible and scalable, reviewing & enhancing existing CRM processes and extending support by all means

5. Leverages AppExchange to maximize results – The Salesforce Partners identify and recommend apps from Salesforce AppExchange that is prebuilt to integrate with and expand upon the functionality of out-of-the-box tools. (Through the subscriber support services, Salesforce AppExchange Partners can log in to the subscriber’s organization and directly view their subscription and data to help troubleshoot the problems.)

6. Technical Expertise – Has the experience and the expertise on various cloud services offered by Salesforce that includes Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Finance Service Cloud, Commerce Cloud, Salesforce Platform, Analytics, and Community Cloud.

7. Offers Support – Will be able to handle the critical paths of the project, reduce risks, provide remote and mobile support to the project, setup intuitive dashboard to dynamically discover & explore any information to spot trends and visualize KPIs.

8. Offers Flexible and Scalable Solutions – Gartner report indicates that the Traditional IT operating models are not designed to support the pace of change and need to continually evolve. Salesforce consultants are stuck in a standard operating model, which limits the capabilities and growth of the stakeholders. Customers need to take advantage of select few companies who have risen above the norms to offer flexible and scalable engagement models like On Demand Services for Salesforce.

“Traditional IT operating models are not designed to support the pace of change and need to continually evolve” – Gartner

The Solution – On Demand Services for Salesforce that offers more than a cost-effective Salesforce engagement model.  While it reduces your Total Cost of Ownership (TCO) by allowing you to pay only for what you use (Whether it is 40 hours effort spread over a week or two or a 100 hours effort spread over a period of a month or two, the customer is billed only for what is consumed) it allows you to scale up or scale down services to meet your fluctuating business needs. Research indicates that On Demand deployments are 50 to 90% faster than On-Premise deployments and DemandBlue’s instant Onboarding allows for quick deployment and delivery of projects. This enables you to benefit from instant update of new versions, which means the entire customer base is always on the latest version and you can take immediate advantage of the new features available with each release.

To learn more about On Demand services for Salesforce, give us a shout!

DemandBlue is a pioneer in delivering On Demand services for Salesforce and is ranked among Top 25 Salesforce development companies by DesignRush, a leading B2B Agency Directory.

Recent Post

Salesforce for Manufacturing

How to leverage the power of Salesforce for manufacturing?

Manufacturing industries are facing immense pressure to modernize operations and reinvent themselves.Gaining visibility into key customer metrics, streamlined collaboration between disparate departments and taking data-led decisions remain key challenges. (more…)

DemandBlue Chooses Vonage as its Preferred Contact Center Partner

DemandBlue Chooses Vonage as its Preferred Contact Center Partner

Salesforce Account-Based Marketing

Account based marketing with Salesforce – 4 proven strategies

Account-Based Marketing is ever-growing and a widely practiced B2B Sales and marketing technique that helps acquire potential companies as your clients with networking.  (more…)

DemandBlue Joins the Pledge 1% Movement, Makes Commitment to Integrated Philanthropy

Irvine, CA, September 1, 2020 - DemandBlue announced today that it has joined Pledge 1%, a corporate philanthropy movement dedicated to making the community a key stakeholder in every business.

DemandBlue announces its partnership with 123FormBuilder

DemandBlue announces its partnership with 123FormBuilder

Benefits of Salesforce CRM

Benefits of Salesforce CRM that will transform your business

Today any growing business firm requires a CRM to manage and retain customers reliably and seamlessly. When it comes to CRMs, Salesforce is the most reliant and widely recommended choice

Salesforce 2020 trends

The best 7 Salesforce 2020 trends for your company

As businesses continue to move business critical apps to the cloud, the demand for cloud services has exponentially risen. Being an undisputed leader in the CRM services segment, this year

Salesforce Einstein Analytics

Re-energize Sales with Salesforce Einstein Analytics

It is imperative to say that data is driving the business world and helping us make critical decisions as it turns valuable data into actionable insights boosting sales and helping

Set up your Custom Domain for Salesforce Community Cloud

A brief guide to set up your Custom Domain for Salesforce Community Cloud

There are a handful of ways to setup a custom domain in . But before you get there, setting up your domain name is considered one of the most basic

Salesforce work.com

Salesforce Work.com | Reopening with confidence

The COVID-19 outbreak has challenged our society and businesses into adapting to a new normal, one where we are confined to our homes and work without having to meet in

Leave a Reply

Your email address will not be published. Required fields are marked *