A leading research institute from Illinois accelerated its overall efficiency with Salesforce Customization and Integration

 

About the Client

Client is the leading University of Chicago conducts research and analysis that decision-makers trust. As a nonpartisan research organization and a pioneer in measuring and understanding the world, they have studied almost every aspect of the human experience and every major news event for more than eight decades.

 

Solution

  • Built a data collection and receipt management application on the Salesforce Platform to manage longitudinal study
  • Leverage Salesforce platform capabilities and set up to transition from client’s legacy case management solution to Salesforce in future phases.
  • Integrated with the client’s existing case management setup using pre-scheduled Command Line Interface Data Loader.

Benefits

  • Data collection and management application built on the Salesforce Platform simplified the longitudinal study process.
  • User-friendly system for the end-users accelerated team productivity by 35%
  • An end-to-end automated tracking process improved overall efficiency and reduced the time consumption by more than 80%.

Salesforce: Sales Cloud

Technologies: Salesforce customization, Salesforce integration, Data collection and management application, Automated tracking, Data loader