An Agricultural Products Manufacturer gets a 360-degree view of customer and a single source of truth by integrating their Salesforce CRM with their SAP enterprise application


About the Client

Client is a specialty products manufacturer and marketer of high-quality brands in the global agriculture production and structural pest control markets



An effective Salesforce-SAP integration with OData protocol was implemented using Salesforce Connect. The team also created custom reports and analytics built on granular data from the invoice linked to the respective accounts.


  • Salesforce-SAP integration allowed invoice data to be displayed in Salesforce accounts as well as reports and dashboard.
  • Client achieved 100% accuracy in report data
  • Eliminated 35% of man hours that was earlier required to consolidate data from disparate systems
  • Cross-sell and up-sell opportunities increased due to ready availability of product purchase data in Salesforce

Salesforce: Sales Cloud

Technologies: SAP integration, OData protocol, Salesforce Connect