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Job Description
DemandBlue is building a specialization around Marketing Cloud for Nonprofits and we’re looking for a candidate that has experience working in or for the nonprofit sector as part of the marketing and outreach team. As the Customer Success Manager you’ll be the single point of contact with our customers and be supported by a delivery team of Marketing Cloud certified professionals. In this role, you’ll work with our customers to understand their marketing needs and business processes, create user stories in an agile framework, be a trusted member of DemandBlue team as the voice of the customer, and keep the customers up to date on the progress we’re making. And we deliver fast so helping keeping the communication flowing between our customers and the delivery team is key to our ability to deliver quick and help our customers create impact in their community!
Experience :
Experience
Skill Set
Customer service minded Solutions oriented with good problem-solving skills Impact driven Attention to detail Proactive and take initiative Hands on approach
Job Category | Customer Success Manager |
Duration | Fulltime / Remote |
Location | Irvine, CA |