A chemical ingredient distributor builds an e-commerce portal and scales up its sales process by allowing its vendors to order anytime, from anywhere

 

About the Client

Client is a global chemical and ingredients distributor, and a provider of value-added services. Consumers interact with its stock outlets on a daily basis.

 

Solution

We built an e-commerce portal on Salesforce Community Cloud to provide our client’s vendors and consumers a seamless B2C-like shopping experience 24×7

Benefits

  • Increased customer satisfaction scores
  • Self-service style of re-ordering shortened sales cycle
  • Improved efficiency and data accuracy

Salesforce: Community Cloud

Technologies: E-commerce portal, Manufacturing