Salesforce Community Cloud connects contacts across the project life- cycle, from manufacturers and distributors to partners and end users, Continue reading “Everything you need to know about Salesforce Community Cloud”
Salesforce Files Connect is the all-new feature in Salesforce that bridges your External Document Management System to your Salesforce.
File accessing, sharing & managing made easy!
The Salesforce Spring Release 2017 is quickly approaching and soon you’ll be able to take advantage of exciting new features and functionality! Continue reading “Salesforce Spring Release 2017– Preview:”
Marketing Cloud, previously known as Exact Target, is the digital marketing arm of the Salesforce product family. The software helps digital marketers to create personalized 1-to-1 email communications to drive better customer engagement and marketing ROI (Return On Investment). Continue reading “Top 11 Must-use Marketing Cloud Features”
Salesforce Service Cloud is the world’s best customer service solution. Built on the SaaS model, it provides more effective and productive customer service on the cloud. Continue reading “9 Features that make Salesforce Service Cloud the #1 Customer Service Solution”
As promised we are continuing from where we left off in our previous blog on different Salesforce clouds. Here, we are taking a closer look at the Salesforce Sales Cloud. Continue reading “Salesforce Sales Cloud – All-in-one Sales solution”
Salesforce.com offers its Customer Relationship Management (CRM) service through the following Salesforce products:
Salesforce wants to help customers make sense of all of the data coming from the growing number of connected devices often referred to as the Internet of Things. Continue reading “Salesforce IOT Cloud”
According to the 2015 State of the connected Patient report, “Modern technology plays a crucial role in addressing the challenge of delivering preventative care. Continue reading “Transform Patient Experiences through Salesforce in Healthcare”
Duplicate Management is a new Salesforce feature that helps to maintain cleaner data by preventing creation of duplicated data. Data.com Duplicate Management is used to control creation of duplicate records in Salesforce by users, customize the logic that is used to identify duplicates; and create reports on the duplicates that users save. Continue reading “Duplicate Management for Salesforce(From Data.com)”
A top IT executive recently said, “Customers and Workforce are two sides of the same coin.” Adding further weight to this statement is the belief of some experts that HCM (Human Capital Management) is gaining equal traction as CRM (Customer Relationship Management). Continue reading “Transform Employee Experiences using Salesforce For HR”