Today any growing business firm requires a CRM to manage and retain customers reliably and seamlessly. When it comes to CRMs, Salesforce is the most reliant and widely recommended choice for all. From humble beginnings of a small apartment office in San Francisco to the global journey of becoming the World’s #1 CRM, Salesforce has paved its success path on the trust of its users and the quality it has delivered throughout the years. Salesforce is one of the most versatile and largest Cloud CRM platform providing a wide range of products that pushes the limits of a CRM to do more. With a total of 150,000 paying customers, Salesforce has acquired over 20% of the CRM market shares in the run of 21 years. The benefits of Salesforce CRM and products has driven 58% of customers to integrate additional Salesforce Clouds to their existing CRM.
Here are the top 5 benefits of using Salesforce CRM
1. Account planning
Salesforce CRM not only gives you customer information right at your fingertips, but also helps planning for each account independently. This helps your reps modify their strategies and interact with clients with a solid plan. It also allows you to set reminders for each account on calendars, creating a to-do list for reps, and tracking that each activity is done or time spent on each account so that following up on accounts become easier.
2. Personalized Automation
One of the benefits of Salesforce is the ability to automate tasks with great efficiency. It eliminates the need for human intervention and completely automates the task of data gathering from the market, clients, and accounts. This also allows users to create personalized and relevant messaging systems with full-fledged automation to keep your reps away from non-productive work.
3. Information management
Salesforce CRM comes along with a rich and highly useful dashboard that is completely customizable and gives accessibility to a wide range of tools. Salesforce accounts for all the customer data with field objects like leads, opportunities, accounts, etc. This data is represented in them in an interactive visual format to help your reps understand better and faster.
Benefits of Salesforce also include its support over different operating systems like iOS, Android, and Windows. It is available on mobile platforms, in the form of applications, so your sales reps can sell anytime, anywhere. This helps boost the productivity of your employees and lets them communicate with a seamless connection.
5. Integrated AI
Salesforce CRM has its own Einstein AI that enables users to perform prediction, automation, and all possible tasks without interruption. Einstein AI also helps your reps prioritize client accounts and gives them a winning probability to idealize any sales deal with confidence. In addition to that, it can gather information on various fields of a client from reputable news sources and support multiple languages for best in class customer experience.
Jump your Sales ROI with the benefits of Salesforce CRM
Salesforce CRM has redefined the limits of a CRM and has enabled a plethora of tech giants to sell better than ever. With such abilities and features, Salesforce CRM stands out from any other CRM and brings the best out of your Sales team. It proves its worth, with results that speaks for themselves, and pushes for maximum ROI.
Are you looking to implement Salesforce CRM for your firm? If yes, then talk to us today!